Show them the Right Way to Do It.
As was the case with almost all of his fellow service members, Arthur Russell followed the regulations to the letter. He had been in the military for some time. Because of the nature of his work, he has a very low tolerance for chaos, and his time spent there likely molded him in some way.
Despite the rigors of their training, the vast majority of military members emerge as compassionate, selfless, and humble people. Russell was not an exception to this rule. The man had to put in a lot of effort to get to where he was, and he had to keep watching the same burglar steal his belongings was starting to get under his skin.